Privacy Policy
At Expertise Plumbing & Rooter, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us through SMS/text messaging and other services.
Information We Collect
When you use our website or sign up for SMS/text message communications, we may collect the following information:
- Name
- Phone number
- Email address
- Service address
- Communication preferences
- Any other information you provide directly to us
How We Use Your Information
We use the collected information for purposes such as:
- Providing plumbing and rooter services
- Sending appointment confirmations, reminders, and service updates
- Sharing special offers, promotions, or company news (if you have opted in)
- Improving our website, services, and customer experience
- Responding to your inquiries and requests
Sharing of Information
We respect your privacy and do not sell, rent, or share your personal information with third parties or affiliates, except as required to provide services or comply with legal obligations.
No mobile opt-in or text message consent will be shared with third parties or affiliates.
SMS/Text Messaging Policy
By opting in to receive SMS/text messages from Expertise Plumbing & Rooter, you agree to receive messages related to appointments, service updates, and promotional offers.
- Message frequency may vary.
- Message and data rates may apply.
- You can opt out at any time by replying STOP to any of our text messages.
Data Protection
We take appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Accessibility of Privacy Policy
This Privacy Policy is available at any time on our website. We also include a link to this policy in the footer of every page and prominently on web forms where personal information is collected.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions, concerns please email them to us at expertiseplumbingrooter@gmail.com
SMS Terms of Service
If you consent to receive appointment reminders, service updates, and occasional promotional SMS from Expertise Plumbing & Rooter, you agree to receive these SMS messages from us.
Types of Messages
Messages you may receive include (but are not limited to):
• Conversational: Two-way service-related communication with our team.
• Informational: Appointment confirmations, reminders, and service updates.
• Promotional: Special offers, seasonal promotions, and customer discounts (only if opted in).
Standard Disclosures
• Reply STOP to opt-out at any time.
• Reply HELP for support.
• Message & data rates may apply.
• Messaging frequency may vary depending on your interaction with us.
• Visit our Privacy Policy at [Insert Privacy Policy URL] to view our Privacy Policy and Terms & Conditions.
Opt-Out and Support
You may opt out of SMS messages at any time by replying STOP to any message. If you need assistance, reply HELP or contact us directly.